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Management Blog

The Health Care Workforce of the Future

Added on: 03.04.16, by Meryl Moss, MPA, EMHL

The ever-changing health care environment means new demands on clinicians and other staff members. Coastal Medical, an accountable care organization (ACO) in Rhode Island, ranks third in the nation for quality among 333 Medicare Shared Savings ACOs. Coastal’s Chief Operating Officer Meryl Moss describes how her organization is reinventing the design of their workforce to better care for their patients and more effectively engage their employees.

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Webinar “Learn from Leaders: Moving Medical Practice to a Value-Based World”

Added on: 02.03.16, by Meryl Moss, MPA, EMHL

How do practice leaders, executives and physicians, work together to create service and clinical excellence? How can these leaders build a corporate culture that fosters employee engagement and accountability?

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No More ‘Shining Stars’: Why Teamwork Should Matter to Accountable Care Organizations

Added on: 02.02.16, by Meryl Moss, MPA, EMHL

Why Teamwork Should Matter to ACOs

People often ask me about the secret to Coastal Medical’s success in improving population health.
How did we reach the top 1 percent for quality among ACOs? How did we reduce unnecessary emergency room and urgent care visits? How did we so quickly develop, pilot, and scale up new programs for high-risk primary care patients?

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Health Care Price Transparency

Added on: 10.02.13, by G. Alan Kurose, MD, MBA, FACP

I am writing to provide public comment to OHIC regarding Health Insurance Bulletin 2013-1, entitled “Health Care Price Transparency”.    I offer comment from the perspective of 20 years of primary care practice experience, and my current role as CEO of Coastal Medical.

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Innovative Model of Care Delivery: ACO

Added on: 09.30.13, by Meryl Moss, MPA, EMHL

Coastal is an ACO and like the other organizations highlighted in the Commonwealth Fund series, has had a history of moving toward a patient centric model. Our Medicare ACO started in July of 2012 and Coastal’s United ACO arrangement began in April of 2013.  We have a longer history of doing business in an alternative payment model with Blue Cross/Blue Shield of Rhode Island. In 2009 Blue Cross provided infrastructure for PCMH development and payment for NCQA III recognition. In 2011 we received capitated payments for specific enhancements to care and in 2012 entered into a shared savings agreement.

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