Toll Gate Pediatrics
176 Toll Gate Road, Suite 101
Warwick, RI 02886
p> Phone: (401) 737-9240
Fax: (401) 739-6413
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Note: If you are calling for a prescription refill, please call your pharmacy directly.
We are available for calls during regular office hours. After the call in time from 8:30 AM to 9:00 AM your call will be directed to one of our pediatric nurses for any medical advice. If the call is about an emergency, please state so immediately. During office hours, because we are busy with patients, calls will be returned by us during lunch hour or at the end of the day. Our receptionist will try and give you an idea about when we will call back. If you need to call about an illness, we can help you most effectively if you have the following information handy when you call:
- your child's name, age, and approximate weight
- what his symptoms are and how long they have been present
- what the temperature is and how you took it
- what medicine has been taken and any allergies
- phone number of your pharmacy
- phone number where you may be reached
If a problem arises outside of normal office hours, a physician will be on call to answer any questions. We ask you would use some common sense and call only if it is a reasonable concern or emergency, since the "on call" physician is usually extremely busy trying to get back to everyone. Usually, there will be approximately a one hour delay in getting back to you since we all typically take calls on the hour. If it is an emergency, please state this at the time of the call to the answering service so your call is brought to our attention immediately. During weekends, call as early as possible after 8 AM if you feel your child may need to be seen for a sick visit, since the on call physician usually only plans on office hours in the morning.